The Corporate Program
ELEVATE Admins is a comprehensive training and development program for support professionals, including administrative assistants and executive assistants. It is a perfect complement for all industries and markets, and a wide variety of administrative titles.
Unlike other training programs, ELEVATE Admins is 100% customized to meet the needs of your team and business. It’s also a totally interactive experience, which supports deeper learning and creates a fun, engaging atmosphere for all who participate.
Training involves a combination of presentation, video, discussion, individual reflection, group work and coaching. Participants are encouraged to share best practices, as well as express concerns and challenges, which are always handled in a respectful, solution-focused manner.
This program leverages the ELEVATE Admins Competency Model, which you can learn more about here.
This program can be delivered onsite (in person) or virtually.
What Does ELEVATE Mean?
E = ENGAGE
Administrative professionals, like nearly all employees, excel most when they feel enthusiastic about their role and deeply involved in (and committed to) the success of the business.
This program helps admins feel invested in their work and the organization by reigniting their sense of professional passion.
L = LEVERAGE
Few administrative teams are properly leveraged. That doesn’t mean they’re not busy; they simply aren’t contributing to the fullest extent possible. Most administrative professionals have talents and interests that go beyond the typical day-to-day tasks assigned to them.
This program teaches admins to leverage their capabilities in new and different ways to achieve maximum productivity and exceptional performance.
E = EMPOWER
Administrative professionals are often stifled by micromanagement and lack of authority. However, this role possesses a unique, hidden opportunity for exerting influence within the team and the organization as a whole.
This program teaches administrative professionals to make decisions and take initiative based on their own sound judgment, giving them a deeper investment in the outcome and a greater sense of purpose.
V = VALUE
The administrative role has long been undervalued in the workplace, and this has negatively influenced the way admins view their own contributions. People rise (or fall) to meet the expectations placed on them. By understanding how their work impacts the bottom line, admins gain motivation and rise to new performance heights.
This program helps administrative professionals recognize and increase their value to the organization in measurable ways.
A = ADVOCATE
Administrative professionals often struggle to clearly articulate their professional victories and thus are frequently overlooked. All professionals, regardless of role, have a responsibility to promote themselves by thinking, speaking and acting from a place of self-worth.
This program inspires administrative professionals to become ambassadors of the organization and vocal advocates for their own role in its success.
T = TRAIN
Administrative professionals are in a unique position to continuously expand their skillset by taking on new challenges and additional responsibilities. By engaging in ongoing growth activities, admins can become more autonomous, efficient and effective team players.
This program teaches administrative professionals to embrace a mindset of disciplined, continuous learning by training for their job like an athlete trains for the Olympics.
E = EXECUTE
Through positive, consistent action, admins have the power to shape their own professional future and the entire dynamic within an organization.
This program encourages administrative professionals to demonstrate responsible, intelligent execution of the ELEVATE principles and offers specific action steps for successfully doing so.
3 Levels of Learning
LEVEL 1: Reinforcing Your Foundation
Administrative professionals learn how to elevate their performance, deliver more value, and create strategic partnerships with the person or people they support. Based on the proprietary Competency Model, this level explores the qualities, 5 Core Competencies, 6 Advanced Competencies, and 3 Key Integrated Behaviors. Participants build a variety of new skills to:
- Perform higher level tasks and projects
- Produce higher quality work
- Enhance efficiency and effectiveness
- Work independently
- Resolve challenges quickly
- Engage in more critical and creative thinking
- And much more!
LEVEL 2: Exploring the Next Level
Pre-Requisite: Level 1
Participants dive deeper into each of the core and advanced competencies and build on the lessons from Level 1 to create long-term behavioral and cognitive changes. Participants are encouraged to engage in deeper-level critical thinking, question assumptions and challenge existing habits in search of continuous improvement.
LEVEL 3: Expanding Organizational Value
Pre-Requisites: Level 1 and 2
Participants take the lessons from Level 1 and 2 and apply them directly to the organizational mission, values and culture. The focus is on becoming an administrative leader and organizational ambassadors. Participants engage in a variety of team building exercises to help them maintain group accountability and individual momentum even after the ELEVATE program has concluded.
The primary goal of the ELEVATE Admins program is to turn support professionals into strategic partners for their executives. This means they have a deeper understanding of the business, are contributing at a higher-level, and are achieving greater results for the organization.
To that end, program participants will build a variety of new skills to:
- Perform higher-level tasks and projects
- Produce higher quality work
- Enhance efficiency and effectiveness
- Engage in more extensive critical and creative thinking
- Work independently
- Resolve challenges quickly and effectively
- Proactively prevent challenges in the future
- Improve communication (inside the team and outside)
- Improve collaboration and teamwork
- Effectively manage stress and change
- Maintain morale and positive attitude
- Deliver powerful positive outcomes for the business
But the true results are much more extensive than this list. Perhaps more important than any of these things, your admins will feel valued, heard and supported. They will experience greater job satisfaction and professional investment. In turn, they will serve their executives and the organization in more meaningful way.
With the ELEVATE Admins program, your business and team will enjoy lower administrative turnover and your organization will be better positioned to attract high-quality support professionals. Your executives will experience increased productivity as their assistants become more self-sufficient and engaged. In short, you’ll optimize your entire business when you ELEVATE admins.
Many executives do not know how to properly leverage and utilize their support staff. As a result, they are missing a tremendous opportunity to advance their own role within the organization.
Your investment in the ELEVATE Admins program also includes an optional 1-hour training session for your executives at no additional cost.
Help Me, Help You! Leveraging the Time and Talents of Your Support Staff
This training helps executives better understand the new “elevated” expectations that are being set for their assistants in the ELEVATE Admins program and how to best utilize the professionals in this role.
Key learning highlights:
- Understand your assistant’s role in your success
- Explore the benefits of strategic partnership
- Learn specific best practices for leveraging your assistant’s talents and achieving the highest levels of productivity
- Leverage strategies to support your assistant’s success
- Define clear expectations for your assistant and create systems for daily operation
Unlike other training programs, ELEVATE Admins is 100% customized to meet the needs of your team and business.
Prior to finalizing the agenda, Chrissy will do a deep dive analysis of your team’s unique challenges. From there, she will develop a detailed program that is fully tailored to your group and can continue to be customized as business stakeholders deem appropriate and necessary.
Goals & Metrics
We conduct an anonymous survey of the Executive team pre- and post-program to assess return on investment. A “Wrap Up Report” will be provided at the end of the program, identifying areas of success and areas where further support may be needed.
The ELEVATE Admins program is competitively priced. To find out if the ELEVATE Admins program is a match for your organization and to receive a custom quote, please complete the form below.
Ready to Get Started?
Thank you for your interest in the ELEVATE Admins program!
Please complete the form below to request more information, including a price quote. Prior to providing a proposal, we will schedule a short phone conversation with you to better understand your organization’s needs. We will be in touch via email within 24 hours of submitting this form.