ELEVATE Admins is a comprehensive training and development program for support professionals, including administrative assistants and executive assistants. It is a perfect complement for all industries and markets, and a wide variety of administrative titles.
Unlike other training programs, ELEVATE Admins is 100% customized to meet the needs of your team and business. It’s also a totally interactive experience, which supports deeper learning and creates a fun, engaging atmosphere for all who participate.
Training involves a combination of presentation, video, discussion, individual reflection, group work and coaching. Participants are encouraged to share best practices, as well as express concerns and challenges, which are always handled in a respectful, solution-focused manner.
ELEVATE is an acronym so every letter stands for a key part of the program framework. It’s designed to help admins:
E = ENGAGE
Administrative professionals, like nearly all employees, excel most when they feel enthusiastic about their role and deeply involved in (and committed to) the success of the business.
This program helps admins feel invested in their work and the organization by reigniting their sense of professional passion.
L = LEVERAGE
Few administrative teams are properly leveraged. That doesn’t mean they’re not busy; they simply aren’t contributing to the fullest extent possible. Most administrative professionals have talents and interests that go beyond the typical day-to-day tasks assigned to them.
This program teaches admins to leverage their capabilities in new and different ways to achieve maximum productivity and exceptional performance.
E = EMPOWER
Administrative professionals are often stifled by micromanagement and lack of authority. However, this role possesses a unique, hidden opportunity for exerting influence within the team and the organization as a whole.
This program teaches administrative professionals to make decisions and take initiative based on their own sound judgment, giving them a deeper investment in the outcome and a greater sense of purpose.
V = VALUE
The administrative role has long been undervalued in the workplace, and this has negatively influenced the way admins view their own contributions. People rise (or fall) to meet the expectations placed on them. By understanding how their work impacts the bottom line, admins gain motivation and rise to new performance heights.
This program helps administrative professionals recognize and increase their value to the organization in measurable ways.
A = ADVOCATE
Administrative professionals often struggle to clearly articulate their professional victories and thus are frequently overlooked. All professionals, regardless of role, have a responsibility to promote themselves by thinking, speaking and acting from a place of self-worth.
This program inspires administrative professionals to become ambassadors of the organization and vocal advocates for their own role in its success.
T = TRAIN
Administrative professionals are in a unique position to continuously expand their skillset by taking on new challenges and additional responsibilities. By engaging in ongoing growth activities, admins can become more autonomous, efficient and effective team players.
This program teaches administrative professionals to embrace a mindset of disciplined, continuous learning by training for their job like an athlete trains for the Olympics.
E = EXECUTE
Through positive, consistent action, admins have the power to shape their own professional future and the entire dynamic within an organization.
This program encourages administrative professionals to demonstrate responsible, intelligent execution of the ELEVATE principles and offers specific action steps for successfully doing so.
The program also utilizes a competency model, which you can learn more about here.